Browsing All posts tagged under »outsourcing«

Teague post in the Procurement Leaders blog regarding the repatriation of call centers timely, but is it too narrow in it’s focus?

January 31, 2011


I have for some time, been covering the impact of government policy in key areas such as outsourcing and offshoring including its economic effect in relation to the Clark and Fourastie three (now four) sector hypothesis regarding the evolution of a wealthy nation’s economy.  You can access these as well as other links from past […]

Dinosaurs, Meteors and a Fork in the Road Awaits Us in 2011

December 30, 2010


When I was once again contacted by the Shared Services and Outsourcing Network asking me about my predictions for 2011 I must admit that my thoughts immediately turned to the significant changes in the eProcurement market landscape and how this might influence organizations in terms of their approach regarding the contemplation of outsourcing as a […]

Is Strategically Outsourcing Public Sector Procurement a Viable Option? What About Blended Competency?

November 25, 2010


Like the old axiom that advises (perhaps cautions would be a better word) one to eat an elephant a single bite at a time, strategically outsourcing procurement – particularly in the public sector where there is no end in terms of anecdotal references to egregiously high costs and diminished taxpayer value – can seem like […]

Roundtable on Outsourcing and Security in the Cloud just one highlight for eWorld 2010

September 10, 2010


The PI Window on Business Show is launching a busy Fall schedule which includes our 200th Episode Anniversary Special and Live Event Feeds from both London and Stockholm.  For those who did not have the opportunity to tune in to the broadcast, here is the link to our 100th Episode Special . The Live Event […]

Oustourcing . . . a return to a position of normalcy

August 5, 2010


This past Monday’s PI Window on Business segment “Outsourcing Revisited: Is It A Viable Strategy?” with IACCM CEO Tim Cummins and public sector expert Colin Cram delivered many great insights, so I would strongly suggest that you tune in to the on-demand version of the broadcast.  In short, you will not be disappointed. Besides talking […]

Outsourcing Revisited: Is It A Viable Strategy?

July 28, 2010


According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results. In fact some studies even suggest that this estimate is low putting the number as high as 90 percent. And this is not a new phenomenon.  Industry reports and articles between 1995 and 2007 tend to suggest that little progress […]

Today’s segment on shared services and outsourcing with Colin Cram went to where we need to go, but where few dare to tread

April 9, 2010


Today’s PI Window on Business segment “Towards Tesco: Saving the Government £25 Billion Per Year” was one of those times when the old saying about the chickens coming home to roost . . . I of course opened up this afternoon’s broadcast with the comment that “those of you who have followed me for the […]

Interesting Call from Craig-Hallum Regarding ICG Commerce

April 6, 2010


Over the past few months I have been approached by an increasing number of industry veterans from both the end-user (client) side of the supply chain market, as well as the analyst/vendor camps requesting and providing information on emerging market trends. This morning I spoke with a top analyst from Craig-Hallum who provided some background […]

Horses for Sources and Other Outsourcing Insights

June 16, 2009


According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results.  In fact some studies even suggest that this estimate is low putting the number as high as 90 percent.  And this is not a new phenomenon. Referencing a 1995 Gartner Group survey only 37 percent of the clients interviewed expressed […]

Wayne Wouters, Gershon and the PS Union Suit = Shared Services

May 9, 2009


There were a number of other disputes in the public services during the year with several pay disputes across the UK decentralized civil service pay bargaining arrangements.  However, the largest industrial action there involved workers in the Department of Works and Pensions protesting at the planned 30,000 job cuts imposed as part of the Gershon […]