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Truth Is Believing. Accuracy Is Knowing.
The ProcureTech Providers Most at Risk
July 3, 2026
"Which providers are yesterday's Blockbuster and which are tomorrow's Netflix?"
Posted in: Commentary
The Best AI Is a Panel That Can Intelligently Disagree
July 3, 2026
The industry keeps asking which AI model is best. It's the wrong question. The best AI isn't a model at all — it's a panel that can intelligently disagree, and a human who knows how to resolve it.
Posted in: Commentary
Automation and Efficiency Are Not the Same Thing
July 1, 2026
Automation makes a process faster. That's all it does — and faster is only better if the process was right to begin with. A response to a question worth sitting with from Tanya Seda.
Posted in: Commentary
What Counts as a Receipt
July 1, 2026
"'Receipts' gets used loosely. Here's the actual standard — and two records that meet it, one produced this week and one kept for twenty-five years."
Posted in: Commentary
Everyone Stops at the Boundary. The Work Happens in the Seam.
June 29, 2026
"To succeed with an AI initiative — or any initiative — you have to live in the seam."
Posted in: Commentary
Diamonds Don’t Form Without Pressure. Neither Does Change: Why Most Overlook the True Benefit of AI
June 29, 2026
"Everyone's selling AI as the diamond. It's actually the pressure that produces the diamond."
Posted in: Commentary
Gartner Says Move From IT Control to Orchestration. Where Are the Receipts?
June 28, 2026
"Everyone's selling AI as the diamond. It's actually the pressure."
Posted in: Commentary
In 2020, Logitech Repatriated Procurement Into a Pandemic. By 2026, They Remind Me of Where Virginia Started
June 28, 2026
"More than 20 years apart, why Logitech reminds me of Virginia"
Posted in: Commentary
Cisco Thrived. Boeing Didn’t. The Provider’s Platform Was Never the Reason — and Never a Non-Factor Either
June 28, 2026
"Same blueprint. Opposite outcomes. Why did Cisco thrive and Boeing stumble?"
Posted in: Commentary
The Post That Should Have Been Forgotten
July 4, 2026
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It had every reason to disappear — an obscure title, a term I'd never heard, and almost no reaction when I published it. Nineteen years later it's the second most-read piece I've ever written. Here's the honest answer to why.