September 4, 2026
Guardrails close on the output. Why don't they close on the operation?
September 3, 2026
While orchestration as described in the AI era improves the supplier onboarding process, will it increase the distribution of business across the overall supply base?
September 2, 2026
Every technology era inherits the last one's unfinished business. Legacy Drag is what you inherit. Legacy Draft is what you choose.
September 1, 2026
The biggest challenge with AI isn't the black box — it's the numbers you can see.
August 30, 2026
What we don't talk about, and why we should.
August 29, 2026
The most important sentence about Cisco's 90,000-agent rollout came from Cisco.
August 28, 2026
Agentic AI success will not come from smarter agents. It will come from the architecture around them — and that was documented in 2001.
August 27, 2026
Build a private instrument beside the system, or assign people to bend your practice into it. What does that mean, and what does it cost in the AI era?
August 26, 2026
The moment an operation is most exposed to a wrong measure is the moment nobody is examining it — because the measure is producing good numbers.
Solving a 1998 Delivery Failure and a 2026 Traffic Anomaly With the Same Trace
September 6, 2026
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Trace backward from a failure and you find the cause. Map forward toward an outcome and you find failures of unknown origin after the fact.