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Truth Is Believing. Accuracy Is Knowing.
The Failure Rate Has Not Moved in Twenty-Five Years. That Tells You Where to Look.
September 8, 2026
Five technology generations, and technology is not the problem - chasing it is.
Posted in: Commentary
From Triple Bottom Lines to Balanced Scorecards and the Backward Trace: What Does Your Window Really Show?
September 7, 2026
Perfectly accurate data can make the wrong questions easy and the important ones impossible. - Vera Rozanova
Posted in: Commentary
Solving a 1998 Delivery Failure and a 2026 Traffic Anomaly With the Same Trace
September 6, 2026
Trace backward from a failure and you find the cause. Map forward toward an outcome and you find failures of unknown origin after the fact.
Posted in: Commentary
Your AI Guardrails Are Road Cones
September 4, 2026
Guardrails close on the output. Why don't they close on the operation?
Posted in: Commentary
Orchestration Will Improve Supplier Onboarding: How Will It Benefit The Suppliers?
September 3, 2026
While orchestration as described in the AI era improves the supplier onboarding process, will it increase the distribution of business across the overall supply base?
Posted in: Commentary
Legacy Drag and Legacy Draft,
September 2, 2026
Every technology era inherits the last one's unfinished business. Legacy Drag is what you inherit. Legacy Draft is what you choose.
Posted in: Commentary
What do you see in this graph, and why is it important for your AI success?
September 1, 2026
The biggest challenge with AI isn't the black box — it's the numbers you can see.
Posted in: Commentary
What You See, and Why We Need to Talk
August 30, 2026
What we don't talk about, and why we should.
Posted in: Commentary
Cisco Just Gave 90,000 People an Agent. The Architecture Is Not New — and the Hard Question Is Still Unanswered.
August 29, 2026
The most important sentence about Cisco's 90,000-agent rollout came from Cisco.
Posted in: Commentary
Score the Decision, Not the Technology
September 8, 2026
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What three questions must be answered before making a commercial commitment, rather than during implementation?