Reasoning About the Real System, Extending TOC — A One-Day Executive MasterClass

July 22, 2026

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Every transformation method — TOC, Lean, Six Sigma, Agile — reasons brilliantly once the model is right. The one upstream step they all assume you already took is the step that decides the outcome. A new one-day Executive MasterClass, extending TOC, on the missing nail: validating the operating model before you reason. Available August 17.

Posted in: Commentary

The Theory of Constraints Optimizes the System You Give It. Invariant Physics™ Asks Whether It’s the Real One.

July 21, 2026

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The Theory of Constraints reasons brilliantly — once the system is characterized. The question that decides the outcome sits one step upstream: is the model the operating reality, or the process people are willing to describe?

Posted in: Commentary

Building AI for the Way the World Really Works — Taking Aaron Levie’s Observation One Step Further

July 21, 2026

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Aaron Levie said Build for how the world should work. Almost three decades of implementations continue to point to the missing step — build for how it really works, before a court calls it a design output.

Posted in: Commentary

McKinsey Documents in Luxury What This Archive Has Recorded Since 2004: It’s Time to Meet AI at the Edge

July 20, 2026

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McKinsey documents in luxury what this archive has recorded since 2004: where intent is first interpreted decides everything downstream. The physics never changed.

Posted in: Commentary

The Space Between the Lines

July 19, 2026

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In 2011, every major forecaster drew the same cloud curve — and they were right. Almost none of them charted the line underneath: how much of it organizations actually absorbed. That gap is the whole story, and we're drawing the same picture now for AI.

Posted in: Commentary

Not the Cure — the Response

July 18, 2026

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"When a technology's promised value runs late, organizations reach for the tangible instead of the operating model. A pattern worth watching in AI."

Posted in: Commentary

AI Sprawl Is the Fever, Not the Disease

July 18, 2026

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"Gartner just named "AI sprawl" a top 2026 priority. We've seen this fever before — and the treatment on offer is the one that failed last time."

Posted in: Commentary

You Only Pay Twice If You Never Kept the Receipts

July 17, 2026

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Nadella, Rousseau and Cotelli all say your AI edge is your knowledge. True — but you only pay for intelligence twice if you never kept your own receipts.

Posted in: Commentary

The Enterprise AI Divide: Personal AI Is Becoming the New Shadow Spreadsheet

July 16, 2026

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"Why Phase 0™ is integral to AI implementation and governance success"

Posted in: Commentary

AI Made the Analysis Free. It Made the Judgment Scarce.

July 15, 2026

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"If AI killed consulting, why did the AI companies just hire the consultants? Because adoption was never a software problem — and the receipts go back to 1998."

Posted in: Commentary