July 7, 2026
Technology is not going away — and that includes AI. It will be waiting for you. Which means no one is falling behind.
July 7, 2026
Two photos of Mount St. Helens — one before the eruption, one after. Which one is wrong?
July 6, 2026
Virginia ranked #1 by Pew in 2008 — with a system that wasn't even "functionally rich." What does that tell you?
July 3, 2026
"Which providers are yesterday's Blockbuster and which are tomorrow's Netflix?"
June 11, 2026
"We've governed suppliers, couriers, and employees for decades. Then an AI agent enters the room — and somehow all the questions vanish. That's the entire mistake."
June 8, 2026
Why IT keeps getting blamed for failures that were decided before the platform was ever chosen.
June 7, 2026
The companies everyone cites as proof that AI works were winning long before AI arrived.
April 1, 2026
A Cisco EVP had a phrase he returned to again and again during Cisco's transformation years. His name was Rick Justice. His phrase was SMOP. It has never been more relevant than it is today.
A question I keep getting: “How is the Hansen Model different from what’s already out there?”
July 28, 2026
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Two established families of frameworks — reference models (SCOR, TOC, Six Sigma) and relational models — both work on the system as it is declared to operate. The Hansen work validates that the declared system is the real one, before either begins.