June 8, 2026
Why IT keeps getting blamed for failures that were decided before the platform was ever chosen.
May 19, 2026
What is your substrate carrying, and what would happen if it disappeared?
May 19, 2026
It is largely at the substrate alignment level that an initiative's success in any technology era is determined. Is more training and change management the answer?
May 19, 2026
The structural arguments are the work, and the work is public. The operational components produce the measurements, and the measurements are proprietary.
May 18, 2026
The AGR Index™ methodology does not assume clean environments; it implicitly assumes substrate inconsistency already exists.
May 17, 2026
Why Orchestration Improves Interaction Without Improving Execution and Outcomes.
May 16, 2026
The Kearney Report: When accuracy becomes false confidence.
May 15, 2026
Where does your organization's "operational truth" live?
May 14, 2026
Regarding AI initiative failures: AI did not create the operating tensions that GEP's and others' 2026 posts engage with. AI accelerated the consequences of leaving them unaddressed.
A question I keep getting: “How is the Hansen Model different from what’s already out there?”
July 28, 2026
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Two established families of frameworks — reference models (SCOR, TOC, Six Sigma) and relational models — both work on the system as it is declared to operate. The Hansen work validates that the declared system is the real one, before either begins.