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Buyers Meeting Point: A Community of Purpose for Purchasing Professionals
When I recently spoke with Buyers Meeting Point “BPM” founder Cindy Allen-Murphy about the exciting things that are happening around her web services site for purchasing professionals, I could not help but look beyond the innovative tools and expanding resources to see the emergence of a true “community of purpose.” As you know, I have often lamented (at […]
What would you prefer for cost cutting, Offshoring or Process Improvement? (A PI Q&A)
July 10, 2008
Network Member Question It is quite common to jump on the bandwagon of offshoring to cut costs. Some are questioning the productivity of this approach. What do you think should be given more preference and how would you drive the implementation? Dr. Ravi Pandey Executive Coach, Management Consultant (Lean/DMAIC/DFSS, and Business, Product & […]
Popular SpeedQuest™ Service Now Available to PI Blog Readers
March 19, 2008
Have you ever had a specific question relating to supply chain practice including vendor engagement, technology assessment, vendor market performance or even public sector procurement policy in which you needed an answer in a short period of time? Are you presently in the midst of completing an accreditation assignment, studying for an exam or have […]
Are There Differences Between B2B and B2C Transactions in Terms of Customer Satisfaction (A PI Q&A)
March 12, 2008
Reader Question: Which components determine customer (dis)satisfaction in a B2B and B2C environment, and what are the greatest differences between these two environments concerning customer (dis)satisfaction? My Response: This is an extremely broad question as there are numerous elements that contribute to customer satisfaction. Given that we are discussing an electronic transaction, in which automation […]
Network Member Questions and Answers to Emerging Issues
February 7, 2008
Over the past few days the following questions by Network Members were asked and answered. To access the answers in their entirety visit the CATA Supply (Chain) Practices Hub. If you are not already a member, send an e-mail to procureinsights@rogers.com, with “HUB” in the subject line. NOTE: There are no fees associated with joining the […]
Procurement Insights 
November 19, 2009
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