March 21, 2013
Editor’s Note: The following is a post that appeared in Roz Usheroff’s The Remarkable Leader Blog. Besides being a great read, it demonstrates the growing reach of our profession in that discussions about procurement’s value to an organization are no longer confined to our specific industry. The other day I read an article by James […]
June 18, 2011
In Tale of Two Cities fashion re it was the best of times, it was the worst of times, this is definitely the worst of times for analyst firms. Back in the late 90s I had been chastised with great regularity for suggesting that analyst firms such as the Aberdeens and Gartners were perhaps more […]
August 27, 2010
“Our direct sales force does not consist of traditional software sales people, but rather service parts experts most of whom were planners themselves. Whether you are talking to sales, support, or management at Baxter, you can be confident that you are speaking with a service parts expert, not merely someone who understands the capabilities of […]
May 26, 2010
In my May 18th Procurement Insights post titled “SaaS Sprawl, One-Stop Shopping and Free 8-Tracks To Boot: A Sad Day in the World of SAP” I indicated that SAP’s John Wookey might have been overly optimistic when he put so much stock in customers coming to SAP and saying that it “would sure be nice […]
December 3, 2009
Like most professionals in my field I receive endless invitations to attend conferences, webinars and store openings. As a result one has to be selective in terms of which invites they will accept otherwise, and like the frequency of corporate golf tournaments during the dot.com boom – I actually reached the point of being able […]
From the telegraph to wearable devices, supply chain collaboration in the modern era has come a long way by Jon Hansen
September 29, 2014
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It was the late 90’s, and I was heading up a project that would enable the Department of National Defence to acquire Indirect MRO spare parts online from suppliers throughout North America. The challenge went beyond the mere sourcing process, as the DND required that parts be delivered within 24 hours to one of their 40 bases across […]