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Browsing All posts tagged under »AI Chatbots«
User Adoption and the Rise of the AI Chatbots: The End of Maverick Spend, Vendor Rationalization and Change Management
October 26, 2023
As you read the title of today’s post, you may wonder what maverick spend, vendor rationalization and change management have to do with user adoption and AI Chatbots. The simple answer is the end of maverick spend, vendor rationalization, and change management. “So it’s [Merlin Assist Chatbot] is not just for information or for query. […]
Procurement Insights 
Are companies responsible for the actions of their AI Chatbots?
February 20, 2024
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When it comes to AI, at what point does human responsibility end in an exchange or transaction?