December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
December 27, 2025
Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.
December 26, 2025
ConvergentIS just earned 9.7s and a perfect 10 from Spend Matters. But they've also walked away from major accounts that weren't ready. The scores prove the technology works. The exits prove that technology alone isn't enough.
December 25, 2025
Gartner's Guardian Agents: FOMO or Fact?
December 24, 2025
Gartner told 2.1 million followers that 80% of AI projects fail to deliver ROI. Then they projected spending will triple to $600 billion by 2029. They didn't connect the dots. I asked five AI models why that's annoying.
December 24, 2025
The 80% failure rate in enterprise AI isn't a technology problem. A new 65-page study from five elite universities just explained why—and what actually works.
December 22, 2025
Amazon Lens Live lets you shop what you see. In 1999, I used a ball camera to solve the same problem — but in enterprise procurement. The technology wasn't the solution. The SR&ED-funded theory behind it was. Agent-based thinking: 27 years waiting for non-human agents to catch up.
December 21, 2025
What is the difference between talking to AI and thinking with AI?
18 Years of New Year Insights: How One Thesis Predicted Every Transformation Failure
January 2, 2026
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Technology waves change. The failure pattern doesn't. An 18-year retrospective of one thesis that was never disproved.