Browsing All posts tagged under »Florida Atlantic University«

Was The NIGP Competitive RFI For Their Consulting Arm Really Competitive? by Jon Hansen

April 24, 2015

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The task force created a competitive Request for Information process that was distributed to interested providers on August 29, 2012. An open, competitive process was utilized. • The task force received six (6) proposals to the competitive RFI issued by NIGP: 1. BravoSolution submitted by Tom Pellescki 2. Florida Atlantic University’s Public Procurement Research Center […]

Relational Outsourcing and The Role of Service Level Agreements (Part 1)

April 4, 2012

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This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: […]