August 27, 2010
“Our direct sales force does not consist of traditional software sales people, but rather service parts experts most of whom were planners themselves. Whether you are talking to sales, support, or management at Baxter, you can be confident that you are speaking with a service parts expert, not merely someone who understands the capabilities of […]
October 28, 2009
I just received a copy of the October 21st, 2009 Gartner Research Papers titled “Critical Capabilities for ERP-Based E-Procurement Solutions,” and “Q&A: The Top 21 Questions for Evaluating and Implementing E-Procurement.” The first paper which “rates 12 e-procurement solutions from six ERP vendors and two SAP resellers against four major uses cases,” will in conjunction […]
August 21, 2009
During my interview with Bob Copacino on today’s PI Window on Business Show, he indicated that with traditional BI methodologies and systems approximately 90% of an organization’s time and resources are spent on the up front gathering, organizing and selecting of data while only 10% of the time is spent on applying the intelligence in […]
July 30, 2009
At the annual Gartner Predicts 2009, the item topping the list of forecasts called for a significant decrease in physical traveling as virtual conferencing options offer an alternative. Specifically, Gartner is looking at high-definition based video meeting solutions to replace 2.1 million airline seats annually by 2012, costing the travel and hospitality industry US $3.5 […]
Global IT Debt: A “New” Buzz Term For IT/ERP Vendor Avarice
December 17, 2010
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First up is a new report from Andy Kyte, a Gartner fellow, in which he estimates that “Global IT Debt” will total $500 billion in 2010, with the potential to jump to $1 trillion by 2015. Those are big numbers, but what does Global IT Debt mean? “The cost of clearing the backlog of maintenance […]