According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results. In fact some studies even suggest that this estimate is low putting the number as high as 90 percent. And this is not a new phenomenon. Industry reports and articles between 1995 and 2007 tend to suggest that little progress […]
December 7, 2009
When I was recently contacted by SSON‘s Jamie Liddell to provide my thoughts on “The Year in Review ” for 2009, as well as “The Year Ahead” in 2010, relating to shared services and outsourcing I must admit that there was no shortage of ideas and reference material. Over the past 12months I have had […]
June 16, 2009
According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results. In fact some studies even suggest that this estimate is low putting the number as high as 90 percent. And this is not a new phenomenon. Referencing a 1995 Gartner Group survey only 37 percent of the clients interviewed expressed […]
July 28, 2010
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