Browsing All posts tagged under »operating model«

Nobody Surveyed the Four O’Clock, Or: Knowing That Everybody Jumped Is a Fact, Not a Reason

August 7, 2026

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Ask an executive whether their organization uses AI and 12.2 percent say yes. Ask a worker whether they used it in their main job and 35.9 percent say yes. Same country, same period, same agency asking. Neither survey is wrong — and only one of those groups is doing the work.

Their Numbers, Not Mine

August 7, 2026

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What are the three most dangerous findings in Deloitte's new AI research — and why will they derail your AI initiative?

AI Readiness Is Not About AI

July 30, 2026

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"The AI governance crisis isn't a governance problem. It's a skipped-step problem. You cannot govern what you never validated — and a system I built in 1998 already proved it, using that era's technology."

The Map You Design and the Map You Trace

July 29, 2026

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Before you optimize the map you were handed, ask which map you're holding. If it was drawn from what you know instead of operating reality, it points confidently to the destination—and misses the reason you never arrive.

Recent CIO Surveys and CPO Conferences Made Me Think of Genchi Genbutsu (現地現物): Here’s Why.

July 28, 2026

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Before we optimize the system... are we certain we've correctly modeled the one we're standing in? — The C-Suite

A question I keep getting: “How is the Hansen Model different from what’s already out there?”

July 28, 2026

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Two established families of frameworks — reference models (SCOR, TOC, Six Sigma) and relational models — both work on the system as it is declared to operate. The Hansen work validates that the declared system is the real one, before either begins.

The Radius Was Never the Limit. It Was the Condition.

June 13, 2026

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"Braum's bounded itself to a 300-mile circle, and the market calls it caution. It's the most disciplined growth decision in American retail — and the same law that governed a cotton exchange in 1931."