January 4, 2026
Ninety percent of success can be boiled down to consistently doing the obvious thing for an uncommonly long period of time without convincing yourself that you're smarter than you are.
January 2, 2026
Technology waves change. The failure pattern doesn't. An 18-year retrospective of one thesis that was never disproved.
January 1, 2026
In 2007, my audience was 60% operational practitioners. In 2025, it's 90% academics, C-Suite, and senior decision-makers. The content didn't change. The recognition did.
December 29, 2025
Phase 0 doesn't replace your frameworks—it makes them more likely to succeed.
December 29, 2025
Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.
December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
December 27, 2025
Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.
Autopilot vs. Co-pilot: Why the Ecosystem Is Still Stuck in 1998
January 5, 2026
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The industry thinks AI is either replacing us or serving us. They're missing the third option: flying with us.