Browsing All posts tagged under »Phil Fersht«

Sourcing Relationships Not Deals: The New Paradigm in Outsource Contracting

February 10, 2012

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“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It […]

Outsourcing Revisited: Is It A Viable Strategy?

July 28, 2010

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According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results. In fact some studies even suggest that this estimate is low putting the number as high as 90 percent. And this is not a new phenomenon.  Industry reports and articles between 1995 and 2007 tend to suggest that little progress […]

Shared Services and Outsourcing Network’s The Year in Review and the Year Ahead

December 7, 2009

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When I was recently contacted by SSON‘s Jamie Liddell to provide my thoughts on “The Year in Review ” for 2009, as well as “The Year Ahead” in 2010, relating to shared services and outsourcing I must admit that there was no shortage of ideas and reference material. Over the past 12months I have had […]

Horses for Sources and Other Outsourcing Insights

June 16, 2009

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According to recent studies, two-thirds of all outsourcing programs fail to achieve the expected results.  In fact some studies even suggest that this estimate is low putting the number as high as 90 percent.  And this is not a new phenomenon. Referencing a 1995 Gartner Group survey only 37 percent of the clients interviewed expressed […]