January 4, 2026
You have better odds at a blackjack table than implementing procurement technology without a readiness assessment. At least the casino publishes the odds.
January 4, 2026
The 80% who failed are silent because of shame. The 20% who succeeded are silent because of strategy. The only people talking are the people selling.
January 3, 2026
Industry revenue grew 21x while success stayed at 20%. Where did the money go — and who do practitioners trust now?
January 2, 2026
Technology waves change. The failure pattern doesn't. An 18-year retrospective of one thesis that was never disproved.
January 1, 2026
In 2007, my audience was 60% operational practitioners. In 2025, it's 90% academics, C-Suite, and senior decision-makers. The content didn't change. The recognition did.
December 29, 2025
Phase 0 doesn't replace your frameworks—it makes them more likely to succeed.
December 29, 2025
Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.
December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
The Obvious Thing: What 27 Years Taught Me About Success and Failure
January 4, 2026
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Ninety percent of success can be boiled down to consistently doing the obvious thing for an uncommonly long period of time without convincing yourself that you're smarter than you are.