Browsing All posts tagged under »technology«

Autopilot vs. Co-pilot: Why the Ecosystem Is Still Stuck in 1998

January 5, 2026

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The industry thinks AI is either replacing us or serving us. They're missing the third option: flying with us.

Know Your Odds: Why Practitioners Would Have Better Luck at the Casino

January 4, 2026

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You have better odds at a blackjack table than implementing procurement technology without a readiness assessment. At least the casino publishes the odds.

18 Years of New Year Insights: How One Thesis Predicted Every Transformation Failure

January 2, 2026

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Technology waves change. The failure pattern doesn't. An 18-year retrospective of one thesis that was never disproved.

When Gartner Rediscovers The Metaprise (And Still Skips Phase 0)

December 30, 2025

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Why Gartner's 2025 version of my 1998/99 graphic has everything but the engine—and what that engine is.

Why Proprietary Procurement Operating Systems Failed—and What Replaces Them

December 28, 2025

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Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.

The Hackett Group’s AI Paper: What Five AI Models Found When They Read the Data

December 28, 2025

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Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.

Why “Augmented Intelligence” Became the Invisible Third Rail of Enterprise AI

December 27, 2025

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Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.

14 Years Later, Same Question: What Is Gartner Actually For?

December 27, 2025

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Five AI models scored 10 recent Gartner graphics. Clarity: 6.8. Promotional: 7.3. Likelihood of reversing the 80% failure rate: 2.7. I first asked today's question in 2011. Still waiting.

Why ConvergentIS Earned Top-of-Market Scores—And Why This Isn’t a Technology Story

December 26, 2025

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ConvergentIS just earned 9.7s and a perfect 10 from Spend Matters. But they've also walked away from major accounts that weren't ready. The scores prove the technology works. The exits prove that technology alone isn't enough.

Tom Brady Speaks To Procurement Professionals: Don’t Skip The Film Room!

December 26, 2025

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Advantage comes less from bigger, faster tools and more from pre‑work that builds deep, agent‑level understanding before the snap.