As many of you already know, besides procurement, high-tech is also in my blood.
For me, there has always been a salt-and-pepper, love-and-marriage symbiotic relationship between the two. However, like star-crossed lovers, in many cases, they never seem to find the right fit. Once again, here is the proof:
❌ 80% of AI projects fail – Reaktor (Apr. 10, 2024)
❌ 70 to 80% of AI projects fail-talk about a reality check – Cognilytica
❌ 85% of Machine Learning (ML) projects fail – Gartner
60 to 80% of AI projects are failing, according to news sources – Forbes (Aug. 2022)
❌ AI project failure is 99% about expectations – CIO Online (Oct. 2023)
In all the successful implementations with which I have been involved, the one constant is that I solved a problem first, before introducing technology. Technology was not the answer itself, nor was it the center-stage star of the initiative. It was an enabler.
Unfortunately, somewhere along the lines, it became easier to sell a product than solve a problem. As Duncan Jones once said about press releases and case studies, they all talk about the promise of future benefits of investing in technology, but there is very little information about actual outcomes once the confetti of a win has been swept away. I talked about this “issue” in my two most recent posts: What percentage of solution provider case studies and client logos are outdated? and Why Case Studies Are Not A Marketing Tool!
Getting In “The Zonal”
More than a clever play-on-words, when I talk about getting in the Zonal, I am really talking about two problem solvers extraordinaire. No, they don’t have a logo on one of the many solution maps where it seems like there are more stars than there are in the actual universe. In fact, they don’t even have an “AI-based application” to sell.
They do have experience and expertise in solving complex problems, whether those problems involve customer IT service and support, or other areas of technology proficiency. In fact, IT Solution Providers rely on their expertise. They are the experts for the experts.
Okay, my confetti throwing is over. Here is the link, check out their site AND the background of the people behind it all – Zonal ASD: Democratizing IT Services.
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Finally, “In The Zonal (ASD)”
Posted on May 16, 2024
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As many of you already know, besides procurement, high-tech is also in my blood.
For me, there has always been a salt-and-pepper, love-and-marriage symbiotic relationship between the two. However, like star-crossed lovers, in many cases, they never seem to find the right fit. Once again, here is the proof:
❌ 80% of AI projects fail – Reaktor (Apr. 10, 2024)
❌ 70 to 80% of AI projects fail-talk about a reality check – Cognilytica
❌ 85% of Machine Learning (ML) projects fail – Gartner
60 to 80% of AI projects are failing, according to news sources – Forbes (Aug. 2022)
❌ AI project failure is 99% about expectations – CIO Online (Oct. 2023)
In all the successful implementations with which I have been involved, the one constant is that I solved a problem first, before introducing technology. Technology was not the answer itself, nor was it the center-stage star of the initiative. It was an enabler.
Unfortunately, somewhere along the lines, it became easier to sell a product than solve a problem. As Duncan Jones once said about press releases and case studies, they all talk about the promise of future benefits of investing in technology, but there is very little information about actual outcomes once the confetti of a win has been swept away. I talked about this “issue” in my two most recent posts: What percentage of solution provider case studies and client logos are outdated? and Why Case Studies Are Not A Marketing Tool!
Getting In “The Zonal”
More than a clever play-on-words, when I talk about getting in the Zonal, I am really talking about two problem solvers extraordinaire. No, they don’t have a logo on one of the many solution maps where it seems like there are more stars than there are in the actual universe. In fact, they don’t even have an “AI-based application” to sell.
They do have experience and expertise in solving complex problems, whether those problems involve customer IT service and support, or other areas of technology proficiency. In fact, IT Solution Providers rely on their expertise. They are the experts for the experts.
Okay, my confetti throwing is over. Here is the link, check out their site AND the background of the people behind it all – Zonal ASD: Democratizing IT Services.
30
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