In The Practitioner’s Words: What Is The Biggest Issue With Procurement Case Studies?

Posted on February 1, 2025

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Subject: Mylli Fryman, Geosyntec

ProcureTech Provider: AdaptOne

Critical Topics Addressed:

Summary: In the Client Interview / Case Study Discussion meeting, Mylli Fryman from Geosyntec shared insights into her experience with Adapt One, emphasizing the platform’s user-friendliness and customizability that initially addressed the need for efficient supplier information collection. Although the implementation faced delays due to ongoing feature requests, the deployment was ultimately seamless, with a clean slate for purchase orders and no legacy data migration required. As the company experienced exponential growth and increased transaction volume, they transitioned to Coupa to accommodate their needs, particularly after processing around 60,000 invoices annually.

Key takeaways include:

  • The importance of supplier experience in system design and the effective data migration from Adapt One to Coupa highlights the value of AdaptOne’s commitment to understanding business requirements throughout the engagement.
  • An unexpected ending to a great story (this is what a “true” case study should be)!

NOTE: This is an uncut, unedited interview in which the practitioner received no questions in advance.

These are the kind of solution providers with whom I want to work and with whom you should consider working.

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NOTE: the image above was generated using AI.

Posted in: Commentary