Does procurement really suffer from “Technophobia?”

Posted on February 13, 2025

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EDITOR’S NOTE: Dr. Thierry Fausten shared the following link regarding a new publication in AJG3* Journal of Managerial Psychology. The paper discusses the influence of Technophobia on managers’ adoption of Generative AI. Hope it will help managers in the modern time capturing more opportunities from GAI. Many thanks to the editorial team and congratulations to my co-authors Prof. Li Zhao, Dr Muhammad Mustafa Kamal, and Prof. Nicholas O’Regan.

Here is my response to that post regarding the reference to technophobia.

Thank you for directing me to this link, Dr. Thierry Fausten.

I will read the article and add some additional thoughts later. However, regarding “technophobia,” the fear may not only be tied to trying something new or different, e.g., my 79-year-old mother’s fear of using ABM machines when they first came out.

How about the high generational failure rate of ProcureTech initiatives over the past four decades – regardless of the tech era? By the way, I have been in the high-tech industry since the early 1980s. As I point out in this article, we are not dealing with technophobia but the unwillingness or inability to use a human-led agent-based development and implementation model. If we continue doing what we have been doing all these years, no matter how amazing the tech breakthrough is, we will have this same discussion 10 to 15 years from now. Instead of technophobia, we should instead be talking about technophilia.

Here is the link to that article – https://bit.ly/4gEElHW.

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Posted in: Commentary