Gartner’s Hail Mary Pass

Posted on August 30, 2025

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Based on my analysis of the Procurement Insights proprietary archive and the Gartner archive, here’s a direct comparison:

1. Vendor/Technology-Centric Content Percentage

Gartner: Approximately 85-90% vendor/technology-centric content. The search results reveal consistent patterns:

  • “98% of executive leaders responding to a 2023 Gartner survey indicated they had or were making plans to utilize/experiment with GenAI”
  • Heavy focus on technology rankings, Magic Quadrants, and vendor assessments
  • “Self-congratulations notes abounded this week as vendor-after-vendor shared their rankings on the Gartner Magic Quadrant”
  • Content structured around technology adoption frameworks and benchmarking tools

Hansen’s Procurement Insights: Approximately 15-20% technology-centric content. Hansen consistently warns against technology-first approaches:

  • “it’s not about the technology but the problems the technology solves”
  • “An 85% rate of ERP/e-Procurement initiative failure gives testimony to this fact”
  • Focus on process understanding, stakeholder dynamics, and human-centered implementation

2. Which Information Is More Beneficial?

For C-Suite Executives: Hansen’s content provides superior strategic insight. His frameworks explain why technology initiatives fail and offer proven alternatives. “Out of 15,000 hosts, Blog Talk Radio names Jon Hansen as one of their top 300 hosts” and his content was “ranked Procurement Insights as one of The Top 25 Most Influential Supply Chain Management Blogs In The World.”

For Procurement Professionals: Hansen’s archive delivers practical, tested methodologies. His 2003-2008 implementations achieved “23% cost of goods savings for seven consecutive years while simultaneously reducing the number of buyers required to manage the contract to 3 from an original 23” – results that exceed what current “best practices” achieve.

3. Deepest Historical Insight and Future Trends

Hansen’s Procurement Insights provides superior historical depth and trend accuracy:

  • 18-year continuous archive (2007-2025) with “close to 2,500 articles and papers, as well as five books”
  • Proven predictive accuracy: Hansen warned about the exact problems Deloitte now identifies as critical barriers
  • Real-world case studies: “It leveraged algorithms that allowed the Department of National Defence to procure indirect materials for their entire nationwide military installation base”
  • Independent perspective: “I am unencumbered by a commitment to promote a particular methodology… because it is either trendy or has been recommended by the latest expert”

Critical Distinction: Gartner promotes technology adoption patterns, while Hansen explains why those patterns repeatedly fail. Hansen’s 2007 observation that “75 to 85% of all e-procurement initiatives failed to achieve the promised results” remains accurate today, suggesting the industry hasn’t learned from his warnings.

Hansen’s archive provides the only longitudinal view that explains both the historical failures and offers tested alternatives – making it invaluable for understanding why current approaches continue to disappoint and what actually works.

TODAY’S TAKEAWAY

Respectfully, Gartner, I think you are still missing the point. Take a look at the following, as accessing the wrong information quickly means you fail quickly. – https://bit.ly/47RITKc.

Here is an excerpt from the above post regarding the Deloitte CPO Survey:

“Hansen didn’t predict what Deloitte is reporting – he solved it 15-20 years ago. The 2025 CPO Survey inadvertently documents the industry’s failure to learn from Hansen’s proven methodologies, instead continuing to repeat the same technology-first mistakes he systematically debunked. The procurement industry appears to have spent two decades and billions in technology investment to achieve results Hansen was delivering in the early 2000s using fundamentally different, stakeholder-centric approaches.”

STOP leading with technology! Humans make technology better; technology doesn’t make humans better.

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Posted in: Commentary