November 17, 2023
Until I get the right answer, I am going to keep asking WHY. What is the difference between the following excerpts from the 2009 article and the 2023 LinkedIn post comment: 2009 ARTICLE “Here’s another real-world example of how a little break in a supply line can have a big impact. (The pandemic-related concern about […]
November 16, 2023
Here is my response to another thought-provoking LinkedIn post by Kelly Barner regarding the meteoric rise and sensational collapse of Convoy Inc. Why should you care about the Convoy failure? Because it is another example of how we put tech ahead of the essential experience and expertise of the leaders behind the service provider logos […]
November 15, 2023
Based on my research – including feedback from practitioners, here are the three main challenges manufacturers face today : Why am I sharing this information with you? There are two reasons: There is also a third reason. Over the past few weeks, I have had an increasing number of service providers, consultants, and practitioners reach […]
November 13, 2023
COMMENT 1: Excellent points all the way around, Michael Lamoureux, Robert Meza, and Marc Stickdorn! Here is an excerpt from a recent post titled “Are you chasing solutions or solving problems? (Part 1 of 3)” – https://bit.ly/3FBnFRr “When organizations make the mistake of leading with technology, they are bending their people and processes around an […]
November 11, 2023
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November 10, 2023
Video Summary: Jon Hansen and Bill DeMartino discuss the importance of being a customer-first solution provider and the different approaches to implementing change in organizations. They identify four personas, including those focused on immediate action, gradual improvements, process changes, and mid-market solutions. The conversation emphasizes solving problems rather than just building systems or selling technology. […]
November 9, 2023
The Fork In The Road – When we were initially engaged, the client was looking to address the above challenges by implementing a technology solution. But ask yourself this question: how would using technology to improve performance within the procurement department address the above challenges? It wouldn’t – which is why – without understanding internal […]
November 6, 2023
Data, AI, the Fear of the Black Box, and Job Loss – Invest 8:45 of your time to find the answers to four critical AI-related questions. Also, Access and Download Joe Gibson’s Thesis, “Data at the Core: Establishing a Data-Drive Culture” 30
November 5, 2023
Anyone who has been reading this blog for any length of time knows the following about me: The above statements may seem contradictory, but in reality, they share a symmetry – problem-solving, which brings us to today’s post. In the November 3rd, 2023, Supply Chain Game Changer article “How Supply Chain Innovation Propels Startups to […]
Price Industries: The Best Example Ever of Stepping Out From Behind The Company Logo!
November 18, 2023
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Like reaching the summit of Everest, of course, the closest I ever came to such a feat was accidentally skiing down a black diamond run, falling only twice and not breaking any bones. That’s a story for another post. Over the past weeks and months, I have written several posts about how service provider leaders […]