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Delivering Understanding Beyond Insights
Browsing All Posts filed under »Commentary«
How To Move Beyond Diplomatic Evasion
December 29, 2025
Looking at this graph, how motivated are consultancies, analyst firms, and solution providers to change the longstanding economic model?
STOP Chasing A ProcureTech Brass Ring That Doesn’t Exist!
December 29, 2025
Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.
Why Proprietary Procurement Operating Systems Failed—and What Replaces Them
December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
The Hackett Group’s AI Paper: What Five AI Models Found When They Read the Data
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
Why “Augmented Intelligence” Became the Invisible Third Rail of Enterprise AI
December 27, 2025
Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.
The 6 Accountability Questions That Consultants, Analysts, and Solution Providers Rarely, If Ever, Ask
December 27, 2025
The 6 questions that determine whether your transformation will succeed—and why most vendors hope you never ask them.
Understanding The 6th Accountability Question
December 27, 2025
Who is responsible when an AI initiative fails?
14 Years Later, Same Question: What Is Gartner Actually For?
December 27, 2025
Five AI models scored 10 recent Gartner graphics. Clarity: 6.8. Promotional: 7.3. Likelihood of reversing the 80% failure rate: 2.7. I first asked today's question in 2011. Still waiting.
Why ConvergentIS Earned Top-of-Market Scores—And Why This Isn’t a Technology Story
December 26, 2025
ConvergentIS just earned 9.7s and a perfect 10 from Spend Matters. But they've also walked away from major accounts that weren't ready. The scores prove the technology works. The exits prove that technology alone isn't enough.
Procurement Insights 
Complement, Not Compete: The Phase 0 Complementarity Map
December 29, 2025
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Phase 0 doesn't replace your frameworks—it makes them more likely to succeed.