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Popular SpeedQuest™ Service Now Available to PI Blog Readers

March 19, 2008

Have you ever had a specific question relating to supply chain practice including vendor engagement, technology assessment, vendor market performance or even public sector procurement policy in which you needed an answer in a short period of time? Are you presently in the midst of completing an accreditation assignment, studying for an exam or have […]

Are There Differences Between B2B and B2C Transactions in Terms of Customer Satisfaction (A PI Q&A)

March 12, 2008

Reader Question: Which components determine customer (dis)satisfaction in a B2B and B2C environment, and what are the greatest differences between these two environments concerning customer (dis)satisfaction? My Response: This is an extremely broad question as there are numerous elements that contribute to customer satisfaction. Given that we are discussing an electronic transaction, in which automation […]

The Value of the Certification Process (A PI Q and A)

March 3, 2008

The following is an interesting question that was submitted by an eSourcing and SCM Professional regarding the relevancy of the certification programs offered through a number of associations. Reader Question: In SCM, what is the relevance of certifications like APICS-CSCP? Raheel Ahmad eSourcing & SCM Professional India My Response: I actually just returned from a […]

Supply Chain Confidence? (A PI Q and A)

February 28, 2008

The following is an interesting question I received from a Master of Science (M.Sc.) Business Technologies student who is working on her thesis “Measuring Confidence in Supply Chain Management System: An empirical approach.” Reader Question: My name is Diana Esparza, M.Sc. Electronic Business Technologies full time student at the University of Ottawa. Currently, I am […]

Are Multiple Supply Chain Networks Important? (A PI Q and A) Track No. 3

February 18, 2008

The following is the third track in the Q&A series which posed the question, “Are Multiple Supply Chain Networks Important?” Given the continuing strong reader response, the series will be extended for the balance of this week. PI Question: A 2006 Report made the following statement: “Designing and operating multiple supply networks to meet the […]

Are Multiple Supply Chain Networks Important? (A PI Q and A) Track No. 2

February 13, 2008

The following is the second track from the still growing number of responses I have received from readers around the world regarding the question, “Are Multiple Supply Chain Networks Important? PI Question: A 2006 Report made the following statement: “Designing and operating multiple supply networks to meet the needs of specific market segments–supply chain innovation […]

Are Multiple Supply Chain Networks Important? (A PI Q and A)

February 12, 2008

I recently posed a question on the importance of Multiple Supply Chain Networks which, within a matter of several hours, elicited 14 responses from around the world. And while the majority of respondents felt that the findings from an ISM, CAPS and AT Kearney 2006 report were not indicative of general market sentiments, it nonetheless […]

Bridging the Communications Gap Between Finance and Purchasing

January 31, 2008

A May 4th, 2006 article titled How to Speak Like a CFO, stressed that “Too often, finance executives in Corporate America simply don’t believe that purchasing departments are really bringing in the savings they claim. That may be because financing and purchasing don’t speak the same language.” A December 20th, 2007 article shows that very […]

Talent Attraction and Retention in a Global Economy (White Paper Release)

January 16, 2008

Who Can Benefit from this Paper? This white paper is a must read for any professional regardless of whether they are in purchasing or not as it examines the very culture that defines a corporation, and ultimately determines its ability to survive and thrive in the emerging global economy. Referencing a diverse set of reports and studies including a […]

How leadership repeatedly under-mines their most valuable procurement asset

November 20, 2007

At a recent conference in which my Dangerous Supply Chain Myths seminar was introduced to a new audience, I was related a story that was both compelling and disconcerting. Compelling in that it clearly demonstrated a lack of stakeholder collaboration, disconcerting in that it is an occurrence that is played over and over again within […]