June 27, 2013
As our Procurement Insights European Union Edition takes off under the deft and insightful management of Chief Editor Colin Cram, I am very pleased to announce the addition of another new contributing columnist to the team. IACCM’s Tim Cummins is one of those individuals who bring a much needed perspective to an industry in transition. […]
March 27, 2013
Just this morning I received a notification of an upcoming seminar series presented under the heading “A seminar on Relational Outsourcing Management: Source Relationships, Not Deals or Transactions!” I am of course quite familiar with both the phrase sourcing relationships not deals, as well as the organization behind the seminar; Strategic Relationships Solutions Inc. You […]
January 16, 2013
Editor’s Note: As is often the case when the hands of time tick relentlessly forward into another new year, we take this opportunity to look ahead to what the next 12 months might hold in store for us both personally as well as for the purchasing industry as a whole. In this third installment of […]
April 4, 2012
This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: […]
February 10, 2012
“This seminar bridges the disconnect between executive vision and practical front line execution. It is unlike any I have seen or been a part of.” When I was asked to review a new seminar on outsourcing contracting I have to admit that the been there – done that sentiment almost immediately came to mind. It […]
February 8, 2011
No sooner do I talk about a study spanning several decades which concluded that generally speaking executives perceive the buyer role as a low level position, in which “one strategic business thinker with the right skills and capabilities is worth 10 or 12 of your normal, run-of-the-mill purchasing people,” and (not surprisingly) IACCM demonstrates their […]
Do you negotiate deals or build relationships and why there is a difference? by Jon Hansen
September 3, 2013
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In his book Relationships First! The New Paradigm in Contract Management Andy Akrouche had made reference to a Commitment Matters blog post by IACCM CEO Tim Cummins titled “The Power of Negotiation.” In his post Cummins shared the revelation of what he called a ‘conspiracy’ that leads executives on both sides of the negotiating table […]