October 19, 2023
The answer to the question of which is an example of an off-contract buy and which is an example of a product purchased through a centrally negotiated contract may or may not surprise you, depending on the commodity type. To put it another way, would you get the lower price as part of an established […]
October 18, 2022
Why is maverick spending bad? Maybe in the right circumstances it is good - but what are those circumstances?
December 18, 2013
In numerous articles that I have written over the years, I have made reference to three concepts that should once and for all be removed from the supply chain vernacular. I am of course talking about Maverick Spend, Change Management and Vendor Rationalization. In a world where both public and private sector organizations are looking […]
User Adoption and the Rise of the AI Chatbots: The End of Maverick Spend, Vendor Rationalization and Change Management
October 26, 2023
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As you read the title of today’s post, you may wonder what maverick spend, vendor rationalization and change management have to do with user adoption and AI Chatbots. The simple answer is the end of maverick spend, vendor rationalization, and change management. “So it’s [Merlin Assist Chatbot] is not just for information or for query. […]