June 8, 2026
In January 2025 I asked whether any AI could tell me what time of day orders come in. One did — right after I told it order timing was the variable. That one-second gap, between answering a question and knowing which question to ask, is why adding an AI agent to an undiagnosed field doesn't build an intelligent ecosystem. It builds a faster version of the existing misalignment. Gemba walks one floor. The agent field has no floor.
December 30, 2025
Why Gartner's 2025 version of my 1998/99 graphic has everything but the engine—and what that engine is.
December 5, 2025
In 1998, I called it the Metaprise. In 2025, Genesys calls it 'agentic ecosystems.' The language changed. The physics didn't.
December 2, 2025
A century of strategy. Zero foundation for implementation. It’s time we stop pretending the Big Firms were ever built for ProcureTech.
December 2, 2025
A century of strategy. Zero foundation for implementation. It’s time we stop pretending the Big Firms were ever built for ProcureTech.
October 30, 2025
What is Data Singularity and why does it enable us to move beyond the limitations of sequential thinking in Procurement and business?
October 30, 2025
When Precision Sounds Like Rhetoric (Until Reality Catches Up)
October 8, 2025
In the world of procurement, why do practitioners, providers, and analyst firms have a Hansen Fit Score?
September 25, 2025
IBM's Arvind Krishna's short video with Nicholas Thompson signals the arrival of the behavioral-first approach to AI success.
The Tower of Babel Problem: Why Smart People Keep Talking Past Each Other
June 23, 2026
0
"Smart people across disciplines rarely fail because they disagree. They fail because no one translated."