October 16, 2026
The market is assembling the AI operating system in 2026. The original framework was implemented in 1998.
September 22, 2026
A closed archive asks you to take my word for it. An open one lets you check. Here's why mine stays open.
September 18, 2026
What is your AI missing that nobody told it to look for?
August 11, 2026
Deploy an agent per function and every one of them will perform. That is the problem, not the reassurance.
July 25, 2026
I've used the term "supply chain" my entire career — and never quite trusted it. Not the words; the mental model they smuggle in. A chain teaches you to hunt for the broken link. But nothing important moves in a line — it moves in a weave, and the failure is never in a single strand or thread. It's in the pattern.
July 24, 2026
The "agentic organization" isn't new. I ran a version of it in 1998 — a trainyard where humans governed the tracks. The trains are AI agents now. What hasn't changed is who has to be in the tower. And the danger was never the trains.
June 23, 2026
"Smart people across disciplines rarely fail because they disagree. They fail because no one translated."
June 8, 2026
In January 2025 I asked whether any AI could tell me what time of day orders come in. One did — right after I told it order timing was the variable. That one-second gap, between answering a question and knowing which question to ask, is why adding an AI agent to an undiagnosed field doesn't build an intelligent ecosystem. It builds a faster version of the existing misalignment. Gemba walks one floor. The agent field has no floor.
December 30, 2025
Why Gartner's 2025 version of my 1998/99 graphic has everything but the engine—and what that engine is.
AI Has Not Created a Change Management Problem. It Has Recycled One.
October 27, 2026
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AI will not make your business run better; a better-understood and better-run business model will make AI better. That is the Invariant Physics™ to achieve success in this and any technology era.