Browsing All posts tagged under »procurement transformation«

STOP Chasing A ProcureTech Brass Ring That Doesn’t Exist!

December 29, 2025

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Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.

Why Proprietary Procurement Operating Systems Failed—and What Replaces Them

December 28, 2025

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Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.

The Hackett Group’s AI Paper: What Five AI Models Found When They Read the Data

December 28, 2025

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Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.

Why “Augmented Intelligence” Became the Invisible Third Rail of Enterprise AI

December 27, 2025

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Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.

The 6 Accountability Questions That Consultants, Analysts, and Solution Providers Rarely, If Ever, Ask

December 27, 2025

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The 6 questions that determine whether your transformation will succeed—and why most vendors hope you never ask them.

Understanding The 6th Accountability Question

December 27, 2025

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Who is responsible when an AI initiative fails?

14 Years Later, Same Question: What Is Gartner Actually For?

December 27, 2025

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Five AI models scored 10 recent Gartner graphics. Clarity: 6.8. Promotional: 7.3. Likelihood of reversing the 80% failure rate: 2.7. I first asked today's question in 2011. Still waiting.

Why ConvergentIS Earned Top-of-Market Scores—And Why This Isn’t a Technology Story

December 26, 2025

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ConvergentIS just earned 9.7s and a perfect 10 from Spend Matters. But they've also walked away from major accounts that weren't ready. The scores prove the technology works. The exits prove that technology alone isn't enough.

Two Billion-Dollar Strategies Failed. One Didn’t. Here’s Why.

December 24, 2025

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In 2005, Oracle and SAP each launched aggressive platform strategies worth billions. One ended in a 5-year delay. The other ended in a $1.3 billion lawsuit. Meanwhile, the 80% implementation failure rate never moved. Today's graph shows what they missed.

A Major Academic Study Just Reframed Enterprise AI—and Clarified the Path Forward

December 24, 2025

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The 80% failure rate in enterprise AI isn't a technology problem. A new 65-page study from five elite universities just explained why—and what actually works.