December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
December 27, 2025
Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.
December 27, 2025
The 6 questions that determine whether your transformation will succeed—and why most vendors hope you never ask them.
December 27, 2025
Who is responsible when an AI initiative fails?
December 27, 2025
Five AI models scored 10 recent Gartner graphics. Clarity: 6.8. Promotional: 7.3. Likelihood of reversing the 80% failure rate: 2.7. I first asked today's question in 2011. Still waiting.
December 26, 2025
ConvergentIS just earned 9.7s and a perfect 10 from Spend Matters. But they've also walked away from major accounts that weren't ready. The scores prove the technology works. The exits prove that technology alone isn't enough.
December 24, 2025
In 2005, Oracle and SAP each launched aggressive platform strategies worth billions. One ended in a 5-year delay. The other ended in a $1.3 billion lawsuit. Meanwhile, the 80% implementation failure rate never moved. Today's graph shows what they missed.
December 24, 2025
The 80% failure rate in enterprise AI isn't a technology problem. A new 65-page study from five elite universities just explained why—and what actually works.
STOP Chasing A ProcureTech Brass Ring That Doesn’t Exist!
December 29, 2025
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Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.