E-Procurement’s less travelled road (A Supply Professional Magazine Excerpt)

Posted on February 28, 2020


The following is an excerpt from an article I wrote for Supply Professional Magazine’s February 2020 issue.

As many of you know, I have my “own” unique hybrid take on technology and e-procurement based on the fact that I have been in the technology field for more than 35 years, and procurement almost as long. During that time, I built a software company that launched one of the very first online procurement platforms – which I eventually sold for $12 million.

Over that kind of time, you gain a perspective that allows you to see a much broader horizon or picture. As a result, you learn what does and doesn’t work – including the reasons why.

It is through this expansive lens of experience that I wrote this article. 

On receiving the assignment to write about eProcurement trends and what was driving the move towards going digital, the usual areas for discussion immediately came to mind. Specifically, the impact on both the enterprise and procurement profession, ROI, and what it all means going forward. In short, a broad perspective.

Of course, one could easily fall into the trap of a familiar and somewhat perfunctory dialogue in which an article such as this takes the reader down an old and familiar road.

You probably know all too well to what I am referring.

To start, we would talk about exciting developments and how the new digital tech built on Artificial Intelligence, Robotic Process Automation, and the advent of smart chatbots will rock and reshape the procurement world.

All of this is very true. There is a great deal about which we can all get excited. However, the road from digital promise to the realization of that promise is not yet on the map for many organizations.

Therefore, the purpose of this article is to show you the way, or at the worst point you in the direction towards the right, albeit less travelled road leading to digital success.

The starting point

When it comes to eProcurement – which from this point onwards we will refer to as digital procurement, the journey for many of you reading this article has yet to begin.

(Note: click the image below and go to page 8)


Supply Professional 2020


Posted in: Commentary