I am not going to name names out of respect for confidentiality. However, I will share one of the many recent exchanges I have had with solution providers—big and small—who have reached out to me to assess their solution development tracks.
Solution Provider: As per our exchanges, happy to have a demo of our AI solution as discussed. I would, however, prefer that this is not being recorded – most players out there have no real use cases, and there is a lot of hype. So, I do not want to make this available to all.
JWH: Excellent—no worries about recording. I want to see what stage you are at and whether you are ready for pilot client introductions.
I am not looking for a finished and polished solution – very, very few have that. I want to understand two things:
- Did you develop your solution with an agent-based or equation-based model?
- Do you have the bench strength to support this initial phase of development that will get you to a production environment in the shortest period of time?
Solution Provider: Invite sent.
Your Takeaway:
Think of technology with many tracks and many, many stops, e.g., breakthroughs, but no final destination. In other words, stop looking for a definitive outcome, destination, or arrival point. Instead, recognize that your requirements and goals are always evolving and changing and decide on the best track or tracks to travel to hit the key next stop along the neverending journey that is business. Think of Jim Collins’ Good To Great and Built To Last books.
Once you have accepted this reality, you will be in a position to drive technology development rather than being driven by it. That difference is why using an agent-based versus equation-based implementation model is so critical. It is also why, when selecting a solution provider partner, they know your business as well as you do, if not better.
To summarize, overlook the solution maps, magic quadrants, features-functions-benefits hype, and marketing-crafted case studies. Instead, look at their problem-solving ability to help guide you to the right track or tracks.
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Technology breakthroughs – including GenAI is a journey, not a destination!
Posted on September 16, 2024
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I am not going to name names out of respect for confidentiality. However, I will share one of the many recent exchanges I have had with solution providers—big and small—who have reached out to me to assess their solution development tracks.
Solution Provider: As per our exchanges, happy to have a demo of our AI solution as discussed. I would, however, prefer that this is not being recorded – most players out there have no real use cases, and there is a lot of hype. So, I do not want to make this available to all.
JWH: Excellent—no worries about recording. I want to see what stage you are at and whether you are ready for pilot client introductions.
I am not looking for a finished and polished solution – very, very few have that. I want to understand two things:
Solution Provider: Invite sent.
Your Takeaway:
Think of technology with many tracks and many, many stops, e.g., breakthroughs, but no final destination. In other words, stop looking for a definitive outcome, destination, or arrival point. Instead, recognize that your requirements and goals are always evolving and changing and decide on the best track or tracks to travel to hit the key next stop along the neverending journey that is business. Think of Jim Collins’ Good To Great and Built To Last books.
Once you have accepted this reality, you will be in a position to drive technology development rather than being driven by it. That difference is why using an agent-based versus equation-based implementation model is so critical. It is also why, when selecting a solution provider partner, they know your business as well as you do, if not better.
To summarize, overlook the solution maps, magic quadrants, features-functions-benefits hype, and marketing-crafted case studies. Instead, look at their problem-solving ability to help guide you to the right track or tracks.
30
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