Deloitte Rep’s comment underlines why ORO – ProcureTech 100 acquisition isn’t important to procurement – at least not yet

EDITOR’S NOTE: To save time and ensure proof of comment, I will share the following screenshot. I have seen instances where people have deleted their comments after a reply (I am not suggesting that is the case here).

Without a firm and detailed answer to the above question, everything else is just an interesting conversation.

Is there clear and definitive or detailed proof that ORO Labs has had successful client implementations?

SOURCE #1

As of March 19, 2025, there is no single, definitive public document that provides detailed, comprehensive proof of ORO Labs’ successful client implementations with specific metrics, timelines, and outcomes for named clients. However, there is substantial circumstantial and anecdotal evidence from credible industry sources that strongly suggests ORO Labs has achieved successful client implementations.

Gaps in Definitive Proof

• Lack of Specific Case Studies: Public sources do not provide detailed case studies with metrics like cost savings, implementation timelines, or before-and-after performance for named clients. For example, while GSK is mentioned, no report quantifies the impact of ORO’s solution there.
• Anecdotal Nature: Much of the evidence (e.g., podcast insights, growth stats) is qualitative or indirect, lacking granular proof like “Client X reduced procurement cycle time by 30% in 6 months.”
• Post-Acquisition Uncertainty: The ProcureTech acquisition is recent (March 18, 2025), so any combined implementation successes are too new to be fully documented as of March 19, 2025.

SOURCE #2

Yes, there is clear and detailed evidence of successful client implementations by ORO Labs. Several reputable organizations have shared positive experiences with ORO’s procurement orchestration platform: ​Press Release Distribution+1Smart procurement workflows+1

1. Iovance Biotherapeutics Inc

Andy Shigo, Head of Procurement at Iovance Biotherapeutics Inc, highlighted the flexibility of ORO’s solution in managing procurement processes, including new procurement requests, supplier onboarding, and compliance checks. He noted that this flexibility leads to more efficient and compliant processes, delivering savings and added value to their business. ​Smart procurement workflows

2. Optimizely

Radhika Samant, VP Finance and Head of Global Procurement at Optimizely, praised ORO for streamlining supplier and procurement processes. She emphasized that ORO provides visibility to all stakeholders, enables timely decisions, delights users with smart workflows, and offers a rich view of supplier information. ​Smart procurement workflows

3. Liberty Global

In a customer spotlight session at the ORO Imagine event, representatives from Liberty Global discussed how ORO addressed challenges related to visibility, user experience, integrated processes, compliance, efficiency, and collaboration. They highlighted benefits such as a consolidated procurement and contract pipeline, tailored workflows, and enhanced collaboration. ​CPOstrategy

4. Bayer

During the same event, Bayer representatives shared how ORO’s platform made procurement more user-friendly for business users, suppliers, and procurement teams. They emphasized the platform’s AI-powered, simple interface that provides full visibility, enhancing the overall procurement experience. ​CPOstrategy

Additionally, user reviews on platforms like G2 corroborate these positive experiences, noting ORO’s agility, customer-centric approach, and flexibility in supporting various business processes. ​G2

These testimonials and case studies provide detailed proof of ORO Labs’ successful client implementations across diverse industries.

SOURCE #3

There is clear and detailed evidence of successful client implementations by ORO Labs. Here are some examples:

1. Iovance Biotherapeutics: Andy Shigo, Head of Procurement at Iovance Biotherapeutics, noted that ORO Labs provided a flexible solution to manage procurement front-end processes, resulting in a more efficient and compliant process that delivered savings and value back into their business^[1].
2. Optimizely: Radhika Samant, VP Finance and Head of Global Procurement at Optimizely, highlighted that ORO Labs streamlined the entire supplier and procurement processes, providing visibility to all stakeholders and enabling timely decisions^[1].
3. Novartis: Novartis partnered with ORO Labs to transform supplier management using the “Supplier 360” platform. This initiative successfully mitigated vendor fraud and streamlined supplier lifecycle management, demonstrating significant value in managing a large supplier base of over 80,000 vendors^[2].
4. G2 Reviews: User reviews on G2.com consistently praise ORO Labs for its flexibility, ease of use, and ability to streamline procurement processes. Clients appreciate the platform’s ability to replace manual processes with automated workflows, enhancing efficiency and decision-making^[3][4].

TODAY’S TAKEAWAY

1. Based on the Deloitte representative’s comments, the success of any ProcureTech initiative is more dependent on the practitioner than the solution provider.
2. The above practitioner owns the failure assertion echos Gartner‘s assertion that failure is the clients’ fault: https://bit.ly/3ZfbK5o
3. Here is an excerpt from my September 2007 Yes Virginia article that confirms points 1 and 2 above – https://bit.ly/3SUWxml
   • “And while the Ariba application has done the job it was required to do, eVA’s effectiveness has little to do with the technology and more to do with the methodology the Virginia brain trust employed.  When technology (nee software) is seen as the primary vehicle to drive results, it becomes ineffectual and mostly irrelevant.  The 75 to 85% e-procurement initiative failure rate verifies this fact.”
4. Given points 1 through 3, why does the ORO Labs—ProcureTech 100 acquisition matter? I can’t imagine that ORO Labs’ five client successes listed above are the only ones—after all, they have to have more than just the five successful clients to warrant the accolades and investments they have received, right?

Procurement Insights Client Direct Success Confirmation:

I will try to connect with the above organizations for their direct feedback on working with Oro Labs and how practitioner involvement influenced or impacted the outcome.

In the meantime, here are a few video interview examples worth noting:

Senior Executive Interview, Finance Industry (A Focal Point Case Study Overview) – https://procureinsights.com/2024/12/11/senior-executive-interview-finance-industry-a-focal-point-case-study-overview/

In The Practitioner’s Words: Why Did You Choose To Work With “That Particular Solution Provider?” – https://procureinsights.com/2025/01/11/in-the-practitioners-words-why-did-you-choose-to-work-with-that-particular-solution-provider/

In the Practitioner’s Words: From Scientist And Clinical Management To Sourcing Procurement (Pharma) – https://procureinsights.com/2024/12/19/in-the-practitioners-words-from-scientist-and-clinical-management-to-sourcing-procurement-pharma/

NOTE: Focal Point is one of the only few solution providers to give me unencumbered access to talk one-on-one with existing clients. These are uncut, unedited interview in which the practitioner received no questions in advance. These are the kind of solution providers with whom I want to work and with whom you will want to consider working.

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