AdaptOne: Why The Analyst World Must “Discover” This ProcureTech Gem (High-Level View)

EDITOR’S NOTE: I hope this preliminary high-level overview of a ProcureTech solution provider who has been doing it right since 2005 finally catches the attention of the big analyst firms. In the meantime, stay tuned for my in-depth and comprehensive coverage of AdaptOne soon.

Between 2005 and 2025, AdaptOne evolved from a niche supplier onboarding tool to a comprehensive, AI-enabled procurement automation platform, with a particular focus on regulated industries such as food and beverage. The following chart and assessment outline AdaptOne’s progression, culminating in a high Hansen Fit Score based on solution maturity, market alignment, and innovation.

AdaptOne Progression Timeline (2005–2025)

Assessment of Progress

2005–2012:
AdaptOne began as a supplier onboarding and document management solution, targeting the pain points of manual paperwork and compliance in procurement-heavy sectors.

2012–2018:
The platform expanded its compliance capabilities, supporting certifications and regulatory requirements (e.g., FDA, USDA). It also began to automate procurement workflows, reducing manual effort for tasks such as RFQs, approvals, and contract execution.

2018–2023:
AdaptOne invested in integration with major enterprise systems (Oracle WMS, ERP, Microsoft Office) and workflow automation, allowing procurement data to flow seamlessly and reducing administrative overhead. This period saw the launch of a cloud-native platform with customizable dashboards for procurement KPIs, risk scoring, and compliance tracking.

2024–2025:
AI-powered features were introduced, including duplicate vendor detection, supplier diversity tracking, and ESG data collection. AdaptOne’s platform now enables:

• Streamlined supplier onboarding with automated compliance checks
• Centralized procurement data and improved cross-functional visibility
• Scalable, configurable workflows for both direct and indirect spend
• Robust integration with existing enterprise systems
• Usability enhancements and customer-centric proposal strategies, as evidenced in the Byrne Dairy mock RFP scenario

AdaptOne’s approach is now characterized by customer-centricity, with clear mapping of platform strengths to client needs, and a strong emphasis on regulatory compliance and operational efficiency.

Hansen Fit Score: 7.57

Key Capabilities Table

In summary:
AdaptOne has transformed into a sophisticated, AI-powered procurement platform, excelling in regulated industries and mid-market segments. Its trajectory from 2005 to 2025 demonstrates robust innovation, customer alignment, and operational maturity, as reflected in a strong Hansen Fit Score of 7.57

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BONUS CLIENT INTERVIEWS AND RADAR CHART (2024/2025)

Summary Overview of “In the Practitioner’s Words: How To Successfully Identify, Select, and Implement A ProcureTech Solution”

The video features an interview with James Carithers, Chief Operating Officer at Peak Utility Services Group, discussing his organization’s experience selecting and implementing the AdaptOne ProcureTech platform.

Key Points:

• Selection Rationale:
  Peak Utility Services chose AdaptOne primarily for its expertise with subcontractor management, including safety, agreements, and payment schedules—areas where the company previously faced significant challenges. AdaptOne’s ability to customize solutions, rather than forcing clients into a rigid framework, was a decisive factor in their selection1.
• Discovery Process:
  The company conducted independent research, evaluating three solution providers. AdaptOne stood out for its industry experience and willingness to tailor the platform to specific business needs, as opposed to competitors who offered less flexibility.
• Implementation Approach:
  The success of the project hinged on active involvement from Peak Utility Services’ team. Carithers emphasizes that meaningful results required deep collaboration, with his team taking ownership of the process and engaging in extensive joint application development (JAD) sessions with AdaptOne1.
• Relationship & Communication:
  AdaptOne’s approach is described as highly collaborative and problem-solving oriented, not just technology-driven. The company’s leadership, including the owner or CEO, was frequently involved in calls, underscoring a strong commitment to client partnership.
• Challenges:
  The main challenge encountered was the overwhelming number of options and features AdaptOne could provide. To manage this, the team had to focus on solving a few core problems at a time, rather than trying to implement everything at once.
• Critical Success Factor:
  Carithers concludes that the real key to success is taking ownership—the practitioner must be proactive and engaged throughout the process. AdaptOne’s flexibility and problem-solving mindset were valuable, but the client’s active leadership was essential to achieving the desired outcome.

Overall Message:
Successful ProcureTech solution implementation is less about features and more about leadership, active collaboration, and a provider’s willingness to solve specific business problems. AdaptOne’s value lies in its customizable approach and deep client engagement, but ultimate success depends on the practitioner’s commitment and ownership of the process.

Key Insights from the Geosyntec Case Study:

• Initial Strengths: AdaptOne was recognized for its user-friendliness and customizability, which were crucial for Geosyntec in efficiently collecting supplier information. This indicates AdaptOne’s strength in providing a flexible and intuitive platform for foundational procurement needs.
• Implementation Experience: While the implementation faced some delays due to ongoing feature requests, the deployment itself was described as seamless. Notably, the transition involved a “clean slate” for purchase orders with no legacy data migration, suggesting a straightforward setup for new clients or specific modules.
• Client Growth and Transition: As Geosyntec experienced “exponential growth” and increased transaction volume, processing around 60,000 invoices annually, they eventually transitioned to Coupa. This suggests that while AdaptOne effectively served Geosyntec’s initial needs and growth phases, there might have been a point where the client’s scale exceeded AdaptOne’s current capabilities, leading them to a larger enterprise solution.
• Adaptability and Client Focus: A key takeaway from the case study was AdaptOne’s commitment to understanding business requirements, which facilitated an effective data migration from AdaptOne to Coupa. This highlights AdaptOne’s focus on client needs and ability to integrate or transition data smoothly, even when a client moves to another platform.

Here is the ROI radar chart for AdaptOne in 2025, showing its performance across six key dimensions related to return on investment:

• Highest ROI Areas:
  • Configurability (9/10): AdaptOne excels at tailoring workflows and UI for diverse enterprise needs.
  • Compliance Support (8.5/10): Strong in regulatory-heavy sectors like energy and construction.
  • Workflow Automation (8/10): High degree of automation built into supplier onboarding and risk workflows.
• Moderate ROI Areas:
  • Integration Flexibility (7.5/10): Integration with ERPs like Oracle and SAP is available but could be more open/API-first.
  • Implementation Speed (7/10): Modular, but still requires SME involvement for customization.
  • AI Utilization (6.5/10): AI is emerging (as seen in mock RFP use cases) but not yet a central differentiator.

Here is the comparative ROI radar chart for 2025, featuring AdaptOne, Ivalua, ZIP, and ORO Labs across six ROI-relevant dimensions:

🔍 Key Observations:

• ORO Labs:
  Leads in Workflow Automation and AI Utilization—strong fit for organizations prioritizing next-gen features and innovation.
• ZIP:
  Excels in Implementation Speed and AI Utilization, making it attractive for fast-moving, tech-forward mid-market firms.
• Ivalua:
  Strong in Compliance Support and Integration Flexibility—a solid fit for global enterprises with complex regulatory and ERP ecosystems.
• AdaptOne:
  Stands out in Configurability and Compliance Support, aligning well with energy, utilities, and regulated industries.

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