There is no excuse for a buyer to be bushwhacked by a supplier . . . is there?

Posted on June 26, 2011


What can you do if you pay on advance and receive 20% of the material you purchased? The seller refuses to refund the money or send the pending material without a new bigger order!!

Question posted in LinkedIn Efficient Purchasing Group

My response to the above question was succinct and perhaps a little harsh but here is what I wrote . . . this is a problem that should never happen in the first place if proper supplier screening and engagement practices are established within the organization.

What do you think? Why do problems such as these happen?