Despite one or two requests, I have not heard back from o9 Solutions regarding the progress of their Barilla account win this past December. I will keep trying and will keep you posted.
As a side note, I will follow up on the Zip win with Databricks in the fall at their six-month point.
In the meantime, here is a question: What is a reasonable result to expect at the 6, 12, and 24-month points after selecting a solution provider’s technology?
What’s Your Timeline For Success
My Personal Experience
Here is the excerpt from a post I have shared often regarding my work on the DND account.
In many previous posts, I shared the following results of an agent-based approach to technology creation and implementation:
“In August 2003, the new technology successfully went live in a production environment for the DND. In this test case, the public sector organization realized a year-over-year 23% cost of goods savings for seven consecutive years while simultaneously reducing the number of buyers required to manage the contract to 3 from an original 23. Delivery performance and product quality also improved dramatically.”
I want you to zero in on the following three points regarding the above numbers:
Improve SLA performance from 51% to 97.3% in 3-months
How we reduced the collective FTE from 23 down to 3 in eighteen months
Consistently reduce their MRO cost-of-goods by 23% year-over-year
I also want to emphasize this one critical point: the groundwork for what we accomplished occurred before the technology was introduced.
Every Case Is Different, But The Same
The above case involved the timely purchase and delivery of MRO parts to support a national network of military bases. So, 3, 18, and year-over-year periods will not necessarily be the same for every initiative. What should be the same is that technology is the last piece of the puzzle, not the first. In other words, your results timeline should be in place before you select the technology.
If you don’t do it this way, e.g., in this order, your initiative will become an equation-based IT project focusing on cost justification versus an agent-based people and process alignment encompassing the interests of all stakeholders both within and external to your organization.
So, which type of project are you involved with? A people and process alignment initiative or an IT change management tech implementation?
Procurement Insights
You just implemented a new procurement technology. What results should you reasonably expect after 6, 12, and 24 months?
Posted on June 28, 2024
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Despite one or two requests, I have not heard back from o9 Solutions regarding the progress of their Barilla account win this past December. I will keep trying and will keep you posted.
As a side note, I will follow up on the Zip win with Databricks in the fall at their six-month point.
In the meantime, here is a question: What is a reasonable result to expect at the 6, 12, and 24-month points after selecting a solution provider’s technology?
My Personal Experience
Here is the excerpt from a post I have shared often regarding my work on the DND account.
In many previous posts, I shared the following results of an agent-based approach to technology creation and implementation:
“In August 2003, the new technology successfully went live in a production environment for the DND. In this test case, the public sector organization realized a year-over-year 23% cost of goods savings for seven consecutive years while simultaneously reducing the number of buyers required to manage the contract to 3 from an original 23. Delivery performance and product quality also improved dramatically.”
I want you to zero in on the following three points regarding the above numbers:
I also want to emphasize this one critical point: the groundwork for what we accomplished occurred before the technology was introduced.
Every Case Is Different, But The Same
The above case involved the timely purchase and delivery of MRO parts to support a national network of military bases. So, 3, 18, and year-over-year periods will not necessarily be the same for every initiative. What should be the same is that technology is the last piece of the puzzle, not the first. In other words, your results timeline should be in place before you select the technology.
If you don’t do it this way, e.g., in this order, your initiative will become an equation-based IT project focusing on cost justification versus an agent-based people and process alignment encompassing the interests of all stakeholders both within and external to your organization.
So, which type of project are you involved with? A people and process alignment initiative or an IT change management tech implementation?
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