Which ProcureTech Solution Providers Will Thrive or Struggle in 2025?

The following poll was conducted over a two-week period Between October 25^th and November 8^th, 2024.

161,423 Purchasing & Global Supply Chain Professionals (PGSCP) LinkedIn Group members were asked the following question: What percentage of ProcureTech AI solution providers will no longer be in business at the end of 2025?

You will find the results below.

Given that we live in the AI era of ChatGPT and other AI-related tools (e.g., Generative AI and Agentic AI), in which there is a push to have the technology assume an autonomous detachment from human intervention, the purpose of this paper is twofold.

In the first instance, I will pose a series of questions to ChatGPT, asking for feedback on critical points of the above poll. Then, after reviewing the ChatGPT feedback, I will introduce the responses from ChatGPT to the PGSCP Group to get their take on the poll results in a meeting of the AI and Human minds.

I encourage you to join the 161,423 Purchasing & Global Supply Chain Professionals (PGSCP) LinkedIn Group members for access to this poll’s COMPLETE report and to qualify for priority access to Industry Thought Leader Panel Discussions.

Highlighted ChatGPT Answers

What percentage of ProcureTech AI solution providers will no longer be in business at the end of 2025? 

“The future for ProcureTech AI solution providers is uncertain due to intense competition and technological demands, with predictions suggesting a notable portion of these companies may struggle or cease operations by 2025. Industry estimates imply that up to 25% or more of current solution providers may not survive through 2025.”

What is the AI bubble burst?

If the AI bubble bursts, it could impact innovation by discouraging investment in experimental projects but might also lead to more sustainable, realistic growth within the AI industry by favoring companies with proven, scalable technologies over speculative ventures.

Which established ProcureTech solution providers might be in trouble in 2025?

For instance, while many solution providers appear to be pioneering in AI and machine learning, rapid advancements could make current technology offerings feel outdated, impacting customer satisfaction and retention. With over 5,000 solutions evaluated for the 2024 ProcureTech100, only those that demonstrate scalability, customer-centric innovation, and deep expertise are expected to survive in their current forms, according to experts analyzing the procurement landscape.

Which of the following 5 ProcureTech Solution Providers are struggling the most Scoutbee, Trust Your Supplier, Jaggaer, Akirolabs, Tealbook?

In summary, while all face unique challenges, smaller providers like **TealBook** and **Akirolabs** may be more susceptible to market volatility and funding shifts, making sustainability more challenging than for established giants with broad solutions and entrenched customer bases.

Will ProcureTech providers Focal Point, ConvergentIS, AdaptOne, and Zycus succeed in 2025?

The success of these providers in 2025 will depend on their ability to innovate in response to evolving procurement demands, maintain partnerships, and attract new customers through unique technological advantages.

Which one of the following ProcureTech solution providers struggle the most in 2025? SAP Ariba, Coupa, Zip, Oracle, Basware, GEP, Ivalua, Zycus, IBM, Amazon, o9 Solutions?

Overall, **SAP Ariba** and **Basware** are positioned to struggle the most as they work to modernize, differentiate, and retain market share against rising competitors.

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