Understanding the blame game with Pierre Mitchell

Posted on November 15, 2024

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EDITOR’S NOTE: The following discussion was the result of the following question I posted to my community on LinkedIn: “How do you tell a prospective practitioner-client that no matter how great the tech is, their success is ultimately up to them?”

PIERRE MITCHELL

It’s funny, because it’s so easy to blame the tech or the consultants when organizations themselves are to blame for dozens of reasons: using up budget at year-end; following the herd with tech buzzword program du jour; unclear objectives; poor buy-in; crappy IT-procurement alignment; bad data; unrealistic expectations; change fatigue; legacy mindsets; calcified operating models that are resistant to change; poor talent management support, broken operating models, etc.

In fact we’re actually doing a survey on how folks use procurement service providers, so if any procurement organizations want to share your views, we’d love to hear them! And you get a month of free premium access to our site too đŸ˜‰ See here: https://www.linkedin.com/posts/pierre-mitchell-b4011_procurement-services-practitioner-survey-activity-7263212357084930048-NdYt?utm_source=share&utm_medium=member_desktop

MY RESPONSE

Pierre Mitchell, it had to be said, and you said it!

Once again, I am going to share the following video, but I want to highlight the following responsibility that IS OWNED by the consultants and solution providers – https://www.youtube.com/watch?v=49BS-MkGoak

The one point: The courage and conviction to say NO!

If I had gone into the DND opportunity to push a product, I would never have asked the Time-Of-Day question. Now, if the client had said no after asking that question and had only focused on automating procurement, I would have walked away.

How many solution providers and consultants would walk away from a sure sale? Failure, like success, takes two to tango.

Do you have any thoughts on the above?

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Posted in: Commentary