It’s time for solution providers and practitioners to “STOP chasing the carrot!”

Posted on June 4, 2024

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EDITOR’S NOTE: Usually, it takes several bold cups of coffee to get my engine running full throttle in the morning. When I say full throttle, I am talking about the eyeball-pulsing energy that surges into words and understanding. This morning at 5:30 AM EST, that caffeine boost didn’t from a cup – it came from a post by Dave Food.

While I strongly encourage you to use the above link to read Dave’s post in its entirety, here is my summation of his prophetic words.

Bravo, Dave Food, BRAVO!

Out of a post with many excellent points and paragraphs, this one stood out:

“The digitization of supply chain activities, such as procurement automation, logistics optimization, and digital manufacturing, is driving a complex set of choices that often need to be mapped to a maturity model to assess next steps and build capability purposefully. Enhanced data visibility, real-time analytics, and improved collaboration are becoming the lifeblood of the conversation.”

Far too many providers are selling Features, Functions, and Benefits, turning case studies into marketing brochures and rapport and relationship building into an act of desperation selling. They promise equally desperate practitioners a silver bullet solution.

Reports such as Gartner’s indicate that 85% of all AI initiatives fail, proof yet again that this approach doesn’t work, nor will it ever work.

The results for SaaS and ERP-based implementation fare no better, which indicates that it isn’t a technology issue but a sales and implementation failure because the speed of revenue generation is more important than actually “getting it right.” Solving problems takes commitment, not technology or snappy sales text.

Again, Dave Food BRAVO!

P.S. An added note of thanks to Sarah Scudder – our InMail discussion last evening, coupled with Dave’s post this morning, was like adding a couple shots of Red Bull to my coffee 😉

The key takeaway from today’s post:

2000 to 2014 (ERP Era) – Does Gartner’s “Postmodern” ERP moniker put a positive spin on what is in reality the equivalent of technology landfill?

Added Reading: SAP Procurement for Public Sector (2008 White Paper)

2015 to 2020 (SaaS/Digital Era) – Deloitte CPO Survey: Digital transformation of procurement a bust?

2021 to 2024 (AI Era) – Gartner Global Supply Chain Top 25: Solution Providers – Choose Your Clients Wisely!

Will we finally learn from the past, or are we doomed to repeat it!

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Posted in: Commentary