Understanding Procurement’s Error Chain And It’s Impact On ProcureTech Implementation Success

Posted on October 24, 2024

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EDITOR’S NOTE: Use the following link to join the in-depth discussion stream on LinkedIn.

Michael Lamoureux, you make an excellent point for which there are two discussion tracks:

1. See my comment above regarding the two sets of questions I asked ChatGPT.

2. Check Akash Mittal‘s comments in this same discussion stream.

Your and his answer brings to mind the aviation term “Error Chain.”

Check out the following video both before and after reading the following two key points – https://bit.ly/40fJxNY

⚠️ Almost all initiatives use a technology-led equation-based development and implementation model with an 80% failure rate. The “Error Chain” is not a software problem in this case. Instead, it results from incorrectly recognizing and understanding all impacting agents.

💡 Conversely, using an agent-based AI implementation model—do not confuse this with the Gartner-introduced term “Agentic AI”—all impacting agents are correctly identified and incorporated into the collective process, resulting in a successful implementation and outcome.

Note: David Loseby MCIOB Chtr’d FAPM FCMI FCIPS Chtr’d FRSA MIoD MICW and Dr. Thierry Fausten will appreciate my reference to “AgenticAI,” which is confined to a one-dimensional understanding limited to the procurement function.

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Posted in: Commentary