No matter how advanced the product offering, timely accessibility to spare parts remains the key to sustained customer satisfaction

May 12, 2011

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It’s interesting how we can and often do get caught up in the latest and greatest technology. For me, a guy who never really figured out how to program his own DVD, my excitement surrounding the recent installation of a PVR or Personal Video Recorder was tantamount to the invention of electricity.  Well, maybe not […]

Posted in: News & Updates

Abandoning the old demo mindset: Today proving where something works is more important than demonstrating how it works

May 9, 2011

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I can still remember the days of CP/M and the emergence of DOS as if it were yesterday. Back in the days when 10MB was considered huge and a monitor resolution choice was limited to being either one of green phosphorous versus amber, demonstrating a system was focused on pointing out its various bells and […]

Posted in: Commentary

Whether on TV or Radio, Corporate United’s Clevenger shares insight about one of the industry’s premier events

May 5, 2011

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Putting aside for the moment the fact that a light stand fell over during the live TV broadcast forcing me to rediscover my cat like reflexes from my hockey playing days, and causing my screen to turn a cavalcade of colors for a few moments, David Clevenger’s overview of what can reasonably be considered one […]

Guest Author Colin Cram provides a hands-on approach to procurement

May 4, 2011

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30 year plus public sector veteran and expert Colin Cram’s recent article in the public leaders network titled Hands On Approach To Procurement provides an interesting and unique lens into the restructuring of central government procurement in the UK. Colin as you know was a guest on the PI Inquisitive Eye in December and again […]

IACCM Survey seeks to understand what the future holds for public sector professionals

May 4, 2011

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When IACCM CEO Tim Cummins dropped me a line asking if I would be willing to extend to our audience base the organization’s latest survey seeking to understand how the shifting public sector landscape is likely going to affect government procurement professionals, I was more than pleased to accommodate the request based on my respect […]

Synergy 2011 Celebrates 10 Years of Delivering Insight to a Changing Industry

May 3, 2011

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Corporate United, the nation’s largest group purchasing organization, is pleased to announce its SYNERGY 2011 conference will be held May 3-5 at The Hotel Sax in Chicago, IL.  SYNERGY 2011 marks the 10th anniversary of this industry-leading spend management conference.  This event promises to bring together the foremost supply chain and spend management professionals for […]

Government purchasing expert confirms that 90% of RFP winners decided before RFP is actually issued . . . with an important caveat!

May 2, 2011

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When the procurement ombudsman for the Canadian Federal Government announced last summer that “The government has inadvertently created the conditions (for monopoly),” and that “It’s not what the government intended to do and that’s why we think a review would be beneficial to see what the impacts are, including the unintended effects,” it was not […]

Former key executive for successful Scottish Government initiative talks about automation success and failure

April 28, 2011

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Ian Burdon, who recently entered the ranks of the private sector, and has held a number of key executive positions within the Scottish Government including being at the helm of the eProcurement Scotland initiative as it’s Program Manager and chief champion, joined me earlier today on the PI Inquisitive Eye from the UK. Ian provided […]

Poll results indicate that the government is only accessing 25% of its total possible supply base

April 28, 2011

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Even though it is still early in the process, our recent poll on LinkedIn is delivering some interesting results. To this point in time, 55% of respondents to the question Winning bidders for government tenders are decided before the RFP is issued 90% of the time – does this surprise you? said no, while 20% […]

Response to UK Government broadcast noteworthy for many reasons

April 22, 2011

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  As we discovered during my interview with Colin Cram yesterday, there is more than meets the eye in terms of the critical drivers behind any government’s decision-making process . . . even when it involves a free offer from an emerging industry leader in spend management. That being said, there are still those whose […]