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Welcome to the new era of Implementation Physics!
Failure and a lack of preparation pose the greatest risk to public sector shared services success
May 19, 2011
Editor’s Note: The one time I open myself up to the possibility that a shared services strategy actually worked, and look what happens . . . This being said the following is my original post referencing my coverage of Arbuthnot’s April 2010 presentation at the 3rd Annual Business of Government Summit. While I will always […]
Posted in: Commentary
Managing Supply Chain Risk: The Nokia and Ericsson Case Study by Jon Hansen
May 18, 2011
Everywhere you look whether in the blogs, or social networking groups or for that matter even the more traditional media streams, the term supply chain risk pops up with increasing frequency. Of course catastrophic events such as the recent earthquake in Japan have a way of igniting widespread interest if only for the time that […]
Posted in: Commentary
25 Years and a Call To Action
May 18, 2011
London, May 16, 2011 – ADR International today marks its 25th anniversary with a call to all in the procurement and sourcing community to build on the impressive improvements in procurement professionalism, standing and the skills set of the procurement community achieved over the past quarter century. from the ADR International Celebrates 25th Anniversary press […]
Posted in: Commentary, News & Updates
UK public sector veteran Cram stirs the pot of both creative thinking and controversy
May 18, 2011
The following is an excerpt from the May 16th, 2011 article by 30 plus year UK public sector expert Colin Cram titled “Connecting the dots: shared services” which appeared in the guardian.co.uk Procurement Leaders Network website. The public sector needs to take advantage of economies of scale and join up its services states Colin Cram […]
Posted in: Commentary, Public Sector Procurement
While there is no doubt that COUPA is ready to take the market, is the market ready for COUPA?
May 18, 2011
Today’s press releases by Coupa, Coupa Guarantees 1% Reduction in OpEx within 6 Months and, Coupa Sets New Standard for Ease of Use in Business Software, provide further evidence as to just how far the vendor has come from the heady days of being an outsider innovator trying to crack the then seemingly impenetrable wall […]
Posted in: Commentary, News & Updates
Synchronizing Success: Full-length demo of PECOS SaaS Solution shows how Oakland Unified School District have saved millions over the years
May 17, 2011
Last week I had written about the fact that product demonstrations – regardless of what product or service is being presented, often falls into the features, functions and benefits trap of showcasing the technology itself without a practical reference point or everyday, real-world context of where it will work. In short, vendors such as an […]
No matter how advanced the product offering, timely accessibility to spare parts remains the key to sustained customer satisfaction
May 12, 2011
It’s interesting how we can and often do get caught up in the latest and greatest technology. For me, a guy who never really figured out how to program his own DVD, my excitement surrounding the recent installation of a PVR or Personal Video Recorder was tantamount to the invention of electricity. Well, maybe not […]
Posted in: News & Updates
Abandoning the old demo mindset: Today proving where something works is more important than demonstrating how it works
May 9, 2011
I can still remember the days of CP/M and the emergence of DOS as if it were yesterday. Back in the days when 10MB was considered huge and a monitor resolution choice was limited to being either one of green phosphorous versus amber, demonstrating a system was focused on pointing out its various bells and […]
Posted in: Commentary
Whether on TV or Radio, Corporate United’s Clevenger shares insight about one of the industry’s premier events
May 5, 2011
Putting aside for the moment the fact that a light stand fell over during the live TV broadcast forcing me to rediscover my cat like reflexes from my hockey playing days, and causing my screen to turn a cavalcade of colors for a few moments, David Clevenger’s overview of what can reasonably be considered one […]
Procurement Insights 
The Universal challenges of health care procurement
June 1, 2011
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It seems that hardly a week goes by when there isn’t one story or another involving health care. From Medicaid reform to the spiraling costs tied to an increase in chronic illnesses – according to health care expert and author of the book Navigating The Healthcare Maze Jeff Knott, a surprisingly large percentage of the […]