December 29, 2025
Phase 0 doesn't replace your frameworks—it makes them more likely to succeed.
December 29, 2025
Looking at this graph, how motivated are consultancies, analyst firms, and solution providers to change the longstanding economic model?
December 29, 2025
Everyone wants to win the race. Very few want to train. That's why 80% of procurement technology initiatives fail—and why the brass ring the industry is selling doesn't exist without Phase 0.
December 28, 2025
Ariba, Coupa, and SAP all tried to build procurement operating systems—and failed. The reason isn't that the concept was wrong. They built for lock-in instead of readiness. Here's what replaces them.
December 28, 2025
Five AI models read Hackett's latest paper. All five found the same buried lede: 18 years of data prove technology doesn't close the performance gap. Organizational readiness does. But that headline doesn't sell consulting engagements.
December 27, 2025
Human-in-the-loop models work regardless of technology era. Tech-led models fail regardless of technology era. That's not theory—that's 27 years of production data.
December 27, 2025
The 6 questions that determine whether your transformation will succeed—and why most vendors hope you never ask them.
December 27, 2025
Who is responsible when an AI initiative fails?
Why Academics Are Continuing To Reach Out to Connect in 2026
January 1, 2026
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In 2007, my audience was 60% operational practitioners. In 2025, it's 90% academics, C-Suite, and senior decision-makers. The content didn't change. The recognition did.