April 19, 2012
NOTE: Due to a scheduling conflict, the following PI Window on Business segment will air at a later date . . . we will provide the new date and time as soon as it has been confirmed. As a follow-up to my interview with the movers and the shakers within the world of SAP mobility […]
April 4, 2012
This study extends the view that formal contracts and relational governance function as complements rather than as substitutes. We investigate how specific characteristics of service level agreements (SLAs) impact relational governance in information technology outsourcing relationships. from the Abstract of the study The Role of Service Level Agreements in Relational Management of Information Technology Outsourcing: […]
March 30, 2012
NOTE: While a post on leadership is not what you would call a procurement topic along the same lines of one written about spend management or strategic outsourcing, it nonetheless has a very important impact on an organization including those of us who have occupied the hallowed offices of a purchasing department. For this reason […]
March 27, 2012
In my preparation for my interview with ADR International’s Bill Michel, who’s company was recently acquired by ISM – well actually the association’s newly established for-profit company called ISM Services, I could not help but wonder if this marked the beginning of a new era. Specifically, if the ISM move finally represented the acknowledgement of […]
March 26, 2012
It is amazing at how quickly time flies . . . 3 years ago today I aired my very first episode on Blog Talk Radio . . . Closing in on my 500th show, I have a many memories upon which to reflect having had the great privilege of sharing the virtual airwaves with some […]
The Dreaded Non-Awarded Supplier Notification by Kelly Barner
May 1, 2012
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“The object of this competition is not to be mean to the losers but to find a winner. The process makes you mean because you get frustrated.” – Simon Cowell (The X Factor, American Idol) The goal of the sourcing process is to award at least one contract – a ‘winner’ you might say. In […]